We cannot accept returns or refund after items have been worn or washed. It is recommended that the customer tries on all items from the order before washing to ensure they fit.
A product is eligible for exchange if it is sent back:
- original tags and packaging intact
- free of any odors, stains, animal hair, and damage
To qualify for a full refund the return package must be postmarked back to Fin & Vince within 15 calendar days of delivery in order to receive a refund.
To qualify for an exchange for store credit, the return package must be postmarked back to Fin & Vince within 25 calendar days of delivery in order to receive store credit.
To start the return process please click HERE.
Proof of purchase from finandvince.com is required for items to be return-eligible.
We cannot be responsible for items returned to us without form submission or notification and/or items that are returned with a shipping alternative where you can not trace the package.